Frequently Asked Questions (FAQ)

Here are answers to common questions we hear from users:

“Do I need to install anything to use these AI tools?”

Nope! Most tools like ChatGPT are web-based and require no installation. We’ll show you exactly where to go.

“Can AI steal my data or listen to me?”

No. AI tools like ChatGPT don’t have access to your files, photos, or microphone unless you give them access. But we’ll teach you how to be cautious and safe.

“What if I’m not ‘tech-savvy’?”

You’re in the right place. This course is designed to be friendly, visual, and low-pressure. We’ll never assume you know anything about tech.

“Is this course only for older adults?”

No. The course is universally helpful — but we’ve designed the layout and tone to be clear and supportive for any experience level.

“Can I talk to someone if I’m stuck?”

Yes! Go to Contact & Support and send us a message. We're happy to help and aim to respond to your questions within the same day.

Still unsure?